Trouble Shooting

Experiencing issues while embroidering our patterns?

We're here to help! Our team is dedicated to providing solutions and guidance to ensure your embroidery experience is smooth and enjoyable. Let's work together to resolve any challenges you may face!

Puckering

If you experience puckering while embroidering - Use more stabiliser

Thread looping

Is your thread looping?

- Change your needle

- Check your tensions

Bobbinfill showing on the top of embroidery

- Check your bobbin tension

- Check top thread

Your Machine Manual

- Whether new to machine embroidery or highly experienced - it is always advisable to have your machines manual close at hand - you never know when you may need to refer to it.

It has detailed trouble shooting specific to your machine

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